Vendors using ClickMagick to track purchase events can use the following code to add to their checkouts so that products and order amounts are added to their tracking. To learn how to add codes to your checkout, please view this article. <script> (function() { var img = new Image(); img.width…
If your customer wants to update their personal information such as name, email, address or needs to update their card billing details, ThriveCart makes this very easy to do. The customer has a few ways to access your customer hub where they can edit their details. We cover the different…
With ThriveCart Pro, you can create additional users in your account for different businesses, either your own or your clients. ThriveCart understands that you wouldn’t want the same branded customer hub for customers who’ve purchased products in your account from different businesses, so ThriveCart has made it very easy to…
The header of your customer hub will vary depending on the set up of your account. It will fall back to different headers depending on what’s available. If there is a logo set in your customer hub settings, the system will use that or, If there is a logo set…
ThriveCart lets you easily set invoice branding on a per-product basis. In your product settings under your Product > Pricing tab, you can check the box to customize your customer’s invoice and you can find our full helpdesk article on this here. If you’re using your ThriveCart account to sell…
Your customer hub is the area where your customers can visit to review their past transactions with yourself, update their personal and billing information, and if enabled; cancel active subscriptions. You can sell your products in different languages, so it makes sense that your customers can view this area in…
ThriveCart’s powerful behaviour rules make it really simple to send notifications to your dedicated Slack channel based on various triggers (declined payments, successful payments, recurring payments, cancelled subscriptions, and many more). After connecting your Slack account in the Settings > Integrations > Notification platforms > Slack area, you will then…
Learn how your customers can access your customer hub where they can update their personal and billing information.
The Customer Hub is a specifically designed area to help Reduce your refunds from customer frustration or confusion Reduce your support/helpdesk demand by letting customers help themselves Reduce failed charges and increase profits by letting customers easily update their info It is an area where your customers can review all…
When your customer goes through your checkout, you’re very likely going to want to add them to your autoresponder to follow-up with at a later date. You may even wish to complete different actions based on their actions, such as abandoning the cart, having a refund, or making subscription payments….