• Setting your physical fulfilment (shipping options)

    After your customer purchases your product, you’re going to want to fulfil this order and get it sent out. ThriveCart integrates with various automatic fulfilment methods, but you can also manually fulfil your orders. See our article here for a list of the different services we integrate with. Setting your…

  • Can I issue refunds directly within my payment processor?

    ThriveCart gives you the tools and flexibility to handle all your refunding from directly within the system. You can find more about issuing refunds on transactions here. If you circumvent the system and act directly within your payment processor, we cannot guarantee that every relevant action will trigger and report…

  • Creating a physical product checkout

    There are 4 types of products you can create within your ThriveCart dashboard Main Products (which your checkouts are based around) Bump offers Upsells Downsells Each of these product types can be set to either digital or physical, and when physical is chosen, you’ll have some additional options under the…

  • Adding an affiliate to an existing transaction

    If you’re looking at manually associating an affiliate to a transaction after the sale has completed, or maybe you’ve removed an affiliate and want to associate that sale to a different affiliate, we’re going to look at how to do this below. To add an affiliate to an existing transaction…

  • Removing an affiliate from a transaction

    If you want/need to remove an affiliate from an existing transaction you can easily do this from your transactions area in your ThriveCart dashboard. When removing an affiliate from an existing transaction, you will have the option to leave any earned commissions associated with the affiliate or clawback/remove commissions. When…

  • View an affiliates referred customers and commissions

    If you’re wanting to find details of all the customers and transactions referred to you by a specific affiliate along with a quick break down of their performance and statistics, you can easily filter this information in your transactions area of your ThriveCart account in just a couple of clicks…

  • How are commissions paid to your affiliates

    The ThriveCart affiliate system will track and collect details on all the sales and commissions your affiliates make. When a customer purchases your product, your payment processor handles the payment and then if any commissions are due to an affiliate, you are responsible for paying them, which can either be…

  • Setting custom commissions for affiliates

    When setting up affiliates for your products, you set a global commission rate for everyone approved to promote your product. This means everyone who signs-up are on the same level and earning the same commission. But you may have special affiliates who require a different commission rate. ThriveCart lets you…

  • Requesting specific affiliate information on sign up

    When your affiliate signs up to promote your products, you can choose to collect as little or as much information about them as you wish. The information you can currently collect from your affiliate when they go through the sign-up process are: Their email – minimum requirement Their physical address…