When using Authorize.net as a payment processor and want to offer subscriptions or split-pay products/services to your customers, you may need to enable “Automatic Recurring Billing” (ARB) in your Authorize.net account.
This may or may not be already activated, but it is required to set up subscriptions in your Authorize.net account.
To sign up for the Automated Recurring Billing™ (ARB) service follow the steps below:
- Log into your Merchant Interface at https://account.authorize.net.
- Click Merchant Profile on the main left side menu.
- Click Sign Up next to Automated Recurring Billing. The Automated Recurring Billing Service Addendum page appears.
- Click the checkbox labelled “I have read and understand the Terms of Service.”
- Click I Agree.
You may need to enable Authorize.net’s “Automatic retry recurring billing” feature. This will stop Authorize.net cancelling your subscriptions when they fail and put them into a different mode where you can retry the payments. Note as per Authorize.nets documentation you will want to check with any other service you use with authorize.net that this will not impact their integration (it doesn’t affect ThriveCart’s integration).