Refunding a customer
The ThriveCart refund process to issue full or partial refunds.
Managing Customers
Managing your customer's subscriptions and payments has never been easier; learn all you need to know here.
-
-
Pausing customer subscriptions
Manage recurring billing in ThriveCart to pause Subscriptions. -
Canceling customer subscriptions
Within ThriveCart, cancel subscriptions from the Subscription Management Dashboard. -
Resend a receipt
In ThriveCart, resend receipts or invoices directly from the transaction area in your ThriveCart account. -
Blacklist troublesome users
Block troublesome customers and prevent affiliate access with the ThriveCart blacklist feature -
Your Customer’s Subscriptions
View, filter, and manage your customer subscriptions, track recurring payments, and monitor overdue subscriptions easily. -
Dunning: Card expiry notifications
Enable ThriveCart card expiry notifications for easy dunning automation setup. -
Dunning: Upcoming & overdue payment notifications
Enable ThriveCart Dunning Notifications for upcoming and overdue payment alerts and reminders.