Apple Pay FAQ

Q. What do I need in order to use Apple Pay?
A. You need the payment processor Stripe account connected to your ThriveCart account.

Q. How do I enable Apple Pay?
A. Under your ThriveCart product settings, go to the Product > Processors tab. Then click the button “Edit Processors”, you can then select Apple Pay as a payment processor.

If you have not done so before, click the ‘setup‘ button and then click the link to go through to Stripe to agree to the terms and conditions for Apple Pay. You should not need to make any manual changes to your Stripe account*.

Q. Are there any fee’s for using Apple Pay?
A. “Apple does not charge users, merchants or developers to use Apple Pay for payments. Your credit and debit transactions will continue to be handled by the payment networks.”

Q. Help! I can’t see Apple Pay on my cart page!
A. Don’t panic, ApplePay will only show on your cart page if the user is using a compatible device. If a desktop user is browsing your cart page from their Windows PC, then ApplePay won’t be displayed in order to save confusion.

Please note that a recent update from Apple prevents ApplePay from working in iframes. This means the embeddable cart and the modal popup cart won’t display the ApplePay option. We’ve opened a discussion with Apple to see what we can to extend support for these types of check out.

Q. Why is this important?
A. Mobile traffic currently makes up for around an average of 50-60% of website visitors, and sending your potential customers to your checkout page you want to make their transaction as easy as possible. With ApplePay, users from compatible devices can simply use their thumbprint to pay for your product, instead of having to complete all their billing details. This takes zero effort to make a purchase and will help increase sales from users who typically cannot be bothered to enter further billing details.

*If you have tried to set up Apple Pay in Stripe prior to following the on-screen instructions in ThriveCart you may need to manually add your ThriveCart domain (youracc.thrivecart.com). Note that any steps requiring you to upload files to your domain are unnecessary and not required.

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