ThriveCart now allows you to automatically pre-select bump offers based on what a customer has purchased in the past. This gives returning customers a more personalised experience — and helps you surface the most relevant upsells.
For example:
- If a customer previously bought Product A, you can automatically pre-select bumps for Product B and C during their next checkout.
- If they bought Product C, you could show them Product D and E instead.
This powerful rule-based logic helps you unlock smarter, behaviour-driven upsells — with zero manual tagging or external tools.
How to Show Bumps to Returning Customers
Step-by-Step:
- Go to Products → Select any product → Bump tab.
- Add or edit a bump offer.
- Enable the checkbox: “Show for returning customers?”
- When checked, a dropdown appears: “Select product”.
- Choose one or more products from your store that should trigger this bump for returning customers.
- Selected products will appear in a list below — you can remove any by clicking the ❌ icon.
Once saved, this bump will only be shown (and pre-selected) for customers who’ve previously purchased one or more of the selected products.
How It Works at Checkout
- If a returning customer has purchased any of the trigger products you set, the bump will be shown and pre-selected by default.
- If they haven’t purchased any of those products, the bump will not be displayed.
- This happens silently — no tagging or customer login is required.
Works seamlessly across your ThriveCart product library.