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Custom HTML Autoresponder

In this article, we’ll take a look at using HTML forms provided by your autoresponder that can be submitted for various triggers.

This is designed for users who use an autoresponder not currently integrated with ThriveCart or for users who only have access to HTML forms.

You can see a list of the API integrated autoresponders we connect with here.

Firstly, under your product settings, you’ll want to head to your Behavior tab then click on the Add rule button.

Here we can select the trigger we want this rule to fire for, then select the method of using Custom HTML.

Then in the field submit this HTML, you’ll want to enter the form embed code provided by your autoresponder.

Please note that only HTML forms are accepted. Javascript is not supported.

The field names must also match below. If you forms use different field names then contact us with a copy of your form and we can add support for this.

Supported field names

Customers full name:

name, Name, NAME, mc-name, da_name, ms-name

Customer’s first name:

firstname, first_name, FirstName, FIRSTNAME, FIRST_NAME, FNAME, fields_fname, mc-firstname, contact_fields[first_name], forename, ms-First Name,

Customer’s last name:

lastname, last_name, LastName, LASTNAME, LAST_NAME, LNAME, fields_lname, mc-lastname,  contact_fields[last_name], ms-Last Name, surname

Customer’s email address:

email, Email, e-mail, EMAIL, fields_email, email1, email_address, contact_fields[email], da_email, ms-email

As long as your HTML input fields are named one of the above, then they will be recognised by ThriveCart and details matched to it.

If you have any questions or need any assistance please don’t hesitate to get in touch with our fast and friendly support desk on support@thrivecart.com

Updated on April 30, 2021

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