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Setting invoice options

Want your invoices to start from a specific number or include a custom invoice prefix? ThriveCart makes this simple and you have several options on how to customize your detailed payment notifications (invoice-style).

These can be found in your Settings > Account-wide settings > Invoices area.

From this area you can:

  • Disable payment notifications across the entire account (not recommended, see details here)
  • Set your starting ‘invoice’ number for your detailed receipts
  • Add a pre-fix to your numbering

Your ‘invoice’ number is a sequentially increasing number across your account for every new live order that gets processed (orders in ‘test mode’ don’t impact these).

If you’re wanting to have your starting number set to a different number you can do this by changing the number in the field and saving the settings. You can only enter a number higher than your current highest invoice number. You cannot enter a lower value.

Finally, you can add a custom invoice pre-fix, which can be helpful if you want to track any receipts sent from ThriveCart as being from ThriveCart specifically.

Changing your prefix will retroactively adjust existing invoices should you view older invoices or bulk download historical invoices from your account.

Invoices are not stored populated based on the information from the current state of the transaction, product settings, and profile information (for your business address).

We no longer recommend using this field for the year (i.e. 2025-000000073) unless you have already downloaded and/or accessed all invoices for the previous time periods.

Updated on November 30, 2025
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