Hiding $0 Commission Products from Affiliates

Vendors can now choose whether to show or hide $0 commission transactions (such as rebills or initial orders with no affiliate payout) in their affiliates’ dashboards.

This feature gives vendors more control over what affiliates see, helping to avoid confusion or unnecessary complaints about rebills where no commission is earned.

Background

Previously, affiliates could see all tracked transactions related to their referrals – including those with $0 commission.

This can cause confusion among affiliates who expected to see commissions for every transaction, even when their payout was limited to the initial sale.To address this, we’ve added new visibility controls under your Affiliate area settings.

How It Works

You can now manage affiliate visibility for zero-value commission transactions from your ThriveCart dashboard.

1. Go to Settings > Account-wide settings > Affiliate area settings
2. You’ll see two new checkboxes:

• Show initial zero value commission transactions to affiliate
  • When enabled (default), affiliates will see initial sales they referred, even if no commission was earned.
  • When disabled, these $0 initial transactions will be hidden.
• Show zero value rebill commissions(only applicable if the first option is enabled)
  • When enabled (default), affiliates will see rebills for their referrals, even when their commission on that rebill is $0.
  • When disabled, rebills with $0 commission will be hidden from affiliates.

Both options are enabled by default to preserve current behaviour.

Example Use Case

A [vendor/merchant] only pays affiliates for the initial sale, not for rebills.
By disabling “Show zero value rebill commissions”, affiliates will only see the initial sale – not the subsequent $0 rebills – preventing unnecessary confusion or complaints.

Retroactive Behaviour

Changes made to these settings will also apply to existing transactions, not just new ones.
That means once you update your preferences, the system will automatically hide or show the affected transactions in affiliate dashboards based on your new configuration.

Summary

Control visibility: Decide what your affiliates see in their transaction logs.
Reduce confusion: Hide $0 rebills or non-commissioned sales.
Flexible setup: Adjust behaviour account-wide under Affiliate settings.
Retroactive: Updates apply to existing data automatically.