Accounts created before April 2025 were able to connect to older versions of our Stripe Integration, known as Stripe Legacy and Stripe Enhanced. Accounts created after this date would have been unable to connect to these older versions and would already be operating on Stripe Connect+.
As of October 8, 2026, transactions processed through supported legacy Stripe payment integrations will carry a 0.5% External Payment Integration Fee. There will continue to be a 0% ThriveCart platform transaction fee when processing through Stripe Connect+.
So, there are two options:
- Migrate to Stripe Connect+: 0% ThriveCart platform transaction fee. Migration takes around 5 minutes for most accounts, and you can migrate all of your product checkouts in one click, transfer any Stripe Capital balances you might have (and you won’t lose your credit history with Stripe). If you do not have subscriptions to migrate, follow the link here for instructions to setup Connect+. If you have active subscriptions, request a migration here and our team will transfer them for you.
- Continue using Stripe Legacy/Enhanced: your existing payment-provider fees, plus the 0.5% fee. Nothing is lost on October 8. Your checkouts will keep working exactly as they do today.
How to Migrate
Users currently on Legacy versions of Stripe will want to Setup a Stripe Connect+ account as detailed in this guide.
Once your new Stripe Connect+ account is set up, you can choose to enable Connect+ on all your products with the click of a button, and any new payments processed through your checkouts moving forward will be created within that new Connect+ account.
Since this is a new Stripe account, make sure to review your profile and, if necessary, update your bank accounts and currencies settings (such as your payout schedule), and KYC information to prevent any delays in payouts from Stripe.
You can also consider linking your existing accounts under a Stripe organization (more details here), which will unify your accounts and settings under one organizational umbrella.
If you do not offer subscriptions, then you’re done with the migration, and you’ll continue experiencing a 0% transaction fee on payments processed via Stripe Connect+.
Existing subscriptions will continue to process through your older Stripe account, for a fee on recurring payments, unless you opt to migrate those ongoing subscriptions to your Connect+ account.
Do not disconnect Legacy/Enhanced versions of Stripe. Recurring payments (rebills) and subscription actions (such as refunds, pauses, cancels) will continue to process through your older accounts unless they are all migrated.
Disconnecting will break that subscriptions sync with ThriveCart.
How to Migrate Subscriptions to Stripe Connect+
Before migrating to Stripe Connect+ from our legacy versions of Stripe, you will want to make sure of the below:
All live products must be connected to Connect+
Once you have connected Stripe Connect+ to all of your products, you can then request migration from our team by submitting your information via the below form:
Do note that there are limitations to subscriptions that can be migrated, and those that cannot be migrated include:
- Subscriptions still in trial
- Limited Subscriptions (subscriptions set with a specific number of rebills) and any subscriptions set to end before the next billing cycle
- Paused Subscriptions
- Cancelled Subscriptions
What to do about Stripe Capital?
If you currently have loans through Stripe Capital that your Stripe Legacy or Stripe Enhanced accounts are paying off, our team can migrate your capital to your Connect+ account for you as well. Just make sure to mention this when the team reaches out about your migration request, and they’ll ensure it’s moved over for you. See more on Stripe Capital migration in this guide.
How to Track Fees in Your Stripe Dashboard
To view or export your Stripe fees, follow these steps:
- Log in to your Stripe Legacy/Enhanced Dashboard.
- Navigate to Reports → Balance report
- Choose to either:
- Download the full report, or
- Use the “Additional Stripe fees” filter
- Filter the Description for the word Billing to find subscription-related charges.
FAQs
- How do I know which version of Stripe I’m using?
- Within your product’s settings, under Processors, you can see which version of Stripe you currently have connected. If your connection looks like the below, then you’re on Stripe Connect+. Just make sure to enable it on all products via the + Upgrade all your products button and you’re good!
- Within your product’s settings, under Processors, you can see which version of Stripe you currently have connected. If your connection looks like the below, then you’re on Stripe Connect+. Just make sure to enable it on all products via the + Upgrade all your products button and you’re good!
- Why is there a fee at all?
- Stripe is progressively deprecating its oldest APIs, and keeping them running requires ongoing engineering, infrastructure, security, and operational investment. Rather than spreading that cost across every ThriveCart customer, it is carried only by merchants who actively choose to continue using the legacy infrastructure. You can avoid it entirely by migrating.
- Stripe is progressively deprecating its oldest APIs, and keeping them running requires ongoing engineering, infrastructure, security, and operational investment. Rather than spreading that cost across every ThriveCart customer, it is carried only by merchants who actively choose to continue using the legacy infrastructure. You can avoid it entirely by migrating.
- What exactly does the 0.5% apply to?
- The transaction amount of payments processed through supported legacy payment integrations (Legacy and Enhanced Stripe). Transactions processed through Stripe Connect+ carry a 0% ThriveCart platform transaction fee.
- The transaction amount of payments processed through supported legacy payment integrations (Legacy and Enhanced Stripe). Transactions processed through Stripe Connect+ carry a 0% ThriveCart platform transaction fee.
- Do I have to migrate?
- No. You can continue using your current integration, and it remains fully supported. If you stay, the 0.5% External Payment Integration Fee will apply to those transactions from October 8, 2026. If you migrate, it will not.
- No. You can continue using your current integration, and it remains fully supported. If you stay, the 0.5% External Payment Integration Fee will apply to those transactions from October 8, 2026. If you migrate, it will not.
- What happens if I do nothing?
- Your checkouts keep working exactly as they do today. From October 8, 2026, the 0.5% fee will apply automatically to transactions processed through the legacy integration. You can migrate at any time, before or after that date.
- Your checkouts keep working exactly as they do today. From October 8, 2026, the 0.5% fee will apply automatically to transactions processed through the legacy integration. You can migrate at any time, before or after that date.
- How long does migration take?
- Around 5 minutes for most accounts if you do not have subscriptions to migrate. Instructions are here.
- Around 5 minutes for most accounts if you do not have subscriptions to migrate. Instructions are here.
- I have active subscriptions. Will my subscribers be affected?
- Your subscriptions transfer with you. Request a subscription migration and our team will handle it.
- Your subscriptions transfer with you. Request a subscription migration and our team will handle it.
- I use Stripe Capital. What happens to my balance?
- Your Stripe Capital balance transfers with your migration, and you keep your credit history with Stripe.
- Your Stripe Capital balance transfers with your migration, and you keep your credit history with Stripe.
- Will there be more fees like this later?
- This change covers legacy payment integrations only. Certain ongoing commerce services that involve transaction processing, third-party infrastructure, or regulatory compliance may be priced separately based on usage in the future. Any such change will come with an adequate notice. Nothing else about your existing account is changing now.
- This change covers legacy payment integrations only. Certain ongoing commerce services that involve transaction processing, third-party infrastructure, or regulatory compliance may be priced separately based on usage in the future. Any such change will come with an adequate notice. Nothing else about your existing account is changing now.
- What is Stripe Connect+?
- Stripe Connect+ is the payments platform built jointly with Stripe on its modern infrastructure, live since April 2025. It comes with AI-powered fraud detection, enhanced 3D Secure, more payment methods, better subscription capabilities, and improved reporting. It also holds PCI DSS Level 1 Service Provider certification, the highest level of PCI payment security certification.
- Stripe Connect+ is the payments platform built jointly with Stripe on its modern infrastructure, live since April 2025. It comes with AI-powered fraud detection, enhanced 3D Secure, more payment methods, better subscription capabilities, and improved reporting. It also holds PCI DSS Level 1 Service Provider certification, the highest level of PCI payment security certification.
- Does this affect fee other gateways?
- Currently, no, but this could change in the future. Transactions through PayPal Legacy and Authorize.net will not be charged a fee, but these gateways are in maintenance mode only. We recommend upgrading to PayPal Enhanced to ensure you continue to get access to the newest PayPal features and functionality.
- Currently, no, but this could change in the future. Transactions through PayPal Legacy and Authorize.net will not be charged a fee, but these gateways are in maintenance mode only. We recommend upgrading to PayPal Enhanced to ensure you continue to get access to the newest PayPal features and functionality.
- I am not a Pro+ customer, can I still use Connect+?
- Yes, but some functionality for Pro+ specifically will not be accessible to you. We recommend upgrading to Connect+ regardless given the more up to date API and improved performance and reliability.
- Yes, but some functionality for Pro+ specifically will not be accessible to you. We recommend upgrading to Connect+ regardless given the more up to date API and improved performance and reliability.
- When exactly does this take effect?
- October 8, 2026. This email is your advance notice, and you have the full window until then to migrate without the fee. Our team can help at any point: migration link.
- October 8, 2026. This email is your advance notice, and you have the full window until then to migrate without the fee. Our team can help at any point: migration link.
- Is my lifetime license changing?
- No. If you purchased lifetime ThriveCart access, this does not change. There is no new monthly or annual charge to keep or use your existing account. This change relates specifically to transactions processed through Legacy and Enhanced Stripe integrations.